Finding a Reputable Locksmith in Fridley MN
The BBB has warned consumers that Locksmith scams are reaching epidemic proportions on a national level. So when you find yourself in need of emergency locksmith services, it would be wise to take a few extra steps before choosing one. More about locksmith scams.
If you find that you are in a lockout situation, you probably won’t have the time or resources to spend researching and verifying that a locksmith is reputable. However, some of the items below can quickly help you ascertain the legitimacy of the locksmith company.
As you are looking or calling:
- Legitimate locksmiths will quote honest prices over the phone and give you a breakdown of all the fees. They won’t be vague or evasive if you ask for an exact price. Once a locksmith knows your location and the exact circumstance (i.e. make, model and year of the car) he or she should have no trouble giving you an exact quote.
- Ask if they are a member of Associated Locksmiths of America (ALOA), whose 6,000 members must pass background checks.
- Most local locksmiths don’t have an 800 phone number, most scammers do; so be wary if the phone number you find is an 800 number.
- Put their phone number in Google search – if multiple listings on different company names pop up, then you should be very suspicious. A legitimate locksmith is only going to have one company name associated with the phone number.
- Check if they have a real address on their website. Check out the address with Google Maps to make sure it isn’t in the middle of an Airport or abandoned warehouse. Scammer locksmiths use phony addresses or won’t put it on their website.
- If you are a member of Angie’s List, use them to find a locksmith as Angie’s list does background checks before listing a service.
- If the company answers the phone with a vague name like “locksmith services” hang up; legitimate locksmiths will answer with their exact company name.
- Ask if the Locksmith has insurance; scammers usually do not.
- Ask the person that answers the phone what city they are located in; if you haven’t heard of it, you probably don’t want to do business with them.
- Even in an emergency, it wouldn’t hurt to call a couple of friends or associates and ask if they recommend anyone.
Once the Locksmith Arrives:
- A reputable Locksmith will usually arrive in a vehicle with the company name clearly marked on it. Be suspicious if the vehicle is a private car with no markings.
- Request a receipt when the job is finished.
- Their invoice paperwork should match the company name on the car and will match their business card.
- If the locksmith asks for more money than what was quoted without discussing it with you first, there is no obligation on your part to pay him or her. Tell them that you refuse to pay and contact another reputable locksmith.
- A reputable locksmith will ask you for identification to make sure that you are the legitimate owner of the car or house.
If you have a problem with locksmith, try contacting the company first to resolve the issue. A legitimate locksmith company may not have 100% perfect employees, but they will do their best to understand and resolve the issue. If the company refuses to resolve the issue then you can file a complaint with the Minnesota Attorney General’s Office and the Better Business Bureau.
The best way to avoid locksmith scams is to be proactive. Do research ahead of time to find a trusted source, record that number in your cell phone. Be careful about going strictly by reviews found on the internet, many of these are fake; there are ways to post multiple phony reviews on local directories and listings.
If you are located in the Fridley Minnesota area, we would love to be your trusted locksmith resource. Give us a call at 612-564-2914 or contact us for more information about our company